Ray Delgado spent nine years writing quotes for a national van line before he ever owned a truck of his own. The pattern he kept running into wasn’t the move itself — it was what happened after the estimate. A crew would find the storage unit nobody mentioned, or a walk-up nobody flagged, and by the time the truck was half loaded the number on the paper had already changed. Backing out at that point cost more than just paying whatever the new figure was, so people paid it.
Bargain Moving opened in Phoenix in 2013 on the opposite rule: the flat rate Ray writes at your walkthrough — in your living room or over video — is the number on the invoice, whether the job runs faster than expected or slower. No renegotiation on move day, no matter how the job actually goes.
Thirteen years and one truck at a time, that rule turned into seven trucks and thirteen people on payroll, all W-2, no subcontracted crews and no day laborers picked up the morning of. Nadia Correll took over scheduling in 2016, and if you call before she picks up, chances are she already saw your quote come in. Deke Okafor has handled in-home and video estimates since 2018, and he’s the one who actually writes the number down. Priya Nair has led crews since 2015 and is typically the person deciding how a piano gets down a staircase without anyone getting hurt.
Bargain Moving still doesn’t use subcontracted labor, still doesn’t hold a state moving license — Arizona doesn’t issue one — and still carries US DOT and MC authority on file for every interstate route out of Phoenix. The rule from 2013 hasn’t changed either: the number we write down is the number you pay.